LLM Development

LLM development services for AI products that work in production

Custom LLMs, RAG pipelines, AI agents, fine-tuned models, and AI copilots — designed for measurable ROI, not demos.

  • Production-grade RAG pipelines
  • Evaluation harnesses + guardrails
  • On-prem / VPC deployment ready
  • Cost + latency optimised
Clients served
425+
Projects launched
855+
Satisfaction
95%
Reply window
<24h
Capabilities

End-to-end LLM engineering

Custom LLM Fine-Tuning

Domain-specific LLM training with LoRA, QLoRA, and full fine-tuning on your data.

  • LoRA + QLoRA training
  • Domain data preparation
  • Evaluation harnesses
  • Model cards + docs

RAG Pipelines & Vector Search

Retrieval-augmented generation with vector DBs, chunking strategies, and grounded answers.

  • pgvector, Pinecone, Weaviate
  • Chunking + embedding pipelines
  • Hybrid search
  • Citation + grounding

AI Agents & Copilots

Tool-using LLM agents that complete multi-step workflows with human-in-the-loop controls.

  • LangGraph + CrewAI
  • Tool + function calling
  • Memory + context management
  • Audit trails

Safety, Eval & Guardrails

Continuous evaluation, hallucination detection, and content safety layers for production LLMs.

  • Eval harnesses
  • Hallucination metrics
  • Content safety filters
  • Cost + latency monitoring
Fit

LLM products, not chatbot demos

Retrieval, evaluation, guardrails, and a path to production cost — we treat language models as software.

01

Internal knowledge assistants

Secure RAG over your docs, tickets, and policies with citations.

02

Customer-facing copilots

Support and sales agents with tools, logging, and human handoff.

03

Document-heavy operations

Contracts, KYC, medical, or legal extraction with review queues.

Proof

Why teams trust us

Clients served
425+
Projects launched
855+
Satisfaction
95%
Reply window
<24h
Outcomes

What you can expect

A plan you can brief internally

Written scope, timeline, and owners — so stakeholders are not guessing what “phase 1” means.

Quality that survives launch week

Reviews, QA, and a support window after go-live. The work does not end at a demo.

Room to iterate

Analytics, feedback loops, and a backlog so v2 is cheaper than starting over.

Toolkit

Tools and platforms we use

  • OpenAI
  • Anthropic
  • Azure OpenAI
  • LangChain
  • LlamaIndex
  • pgvector
  • LangSmith
  • vLLM
Delivery process

How we work

A delivery cadence you can brief internally — discovery through launch, with visible checkpoints.

  1. 01
    Step 1

    Use-case scoping

    What problem; what eval metric.

  2. 02
    Step 2

    Data + prompt engineering

    Quality data, prompt templates.

  3. 03
    Step 3

    Pilot model

    Fine-tune, evaluate, iterate.

  4. 04
    Step 4

    Productionise

    Deploy with guardrails + monitoring.

Want this scoped to your stack and timeline?

Share goals, constraints, and budget band — we will reply within one business day with a practical next step.

Why Web Pulses

A delivery partner, not a ticket queue

You get a named squad, a written plan, and a product that is still operable after handover.

  • Senior people on the work

    Strategists and engineers who have shipped this category of work before — not a junior bench learning on your budget.

  • One accountable squad

    Design, engineering, SEO, and growth sit in one team, so you are not coordinating three vendors for one outcome.

  • Visible weekly progress

    Demos, written updates, and a shared backlog. You always know what shipped, what is next, and what is blocked.

  • Built to run after launch

    Handover, documentation, monitoring, and a support path — so the product does not stall the week we go live.

Ways to work

Pick the engagement that matches how you buy

  • Fixed-scope project

    Clear deliverables, milestone billing, and a locked timeline after discovery. Best when you know the outcome.

  • Dedicated squad

    A standing product team on a monthly retainer. Best for roadmaps that will keep moving after v1.

  • Specialist augmentation

    Plug senior designers or engineers into your existing team without hiring full-time.

Sectors

Industries we support

Same delivery quality — domain language and compliance adapted to how you sell.

  • SaaS
  • Legal
  • Healthcare
  • Insurance
  • Support orgs
  • Fintech
FAQs

Frequently asked questions

Do we need to fine-tune or just use GPT-4?

Most use-cases work with prompt + RAG using a strong base model. Fine-tuning is needed for domain-specific tone, format, or to reduce inference cost at scale.

Can you deploy LLMs in our VPC / on-prem?

Yes — we support OpenAI, Anthropic, AWS Bedrock, Azure OpenAI, plus open-source Llama, Mixtral, and Qwen models deployed in your environment.

How do you handle hallucinations?

Grounded RAG with citations, evaluation harnesses, and guardrail filters that block ungrounded answers in regulated contexts.

Related services

Related services

Pair this service with the adjacent work most clients sequence next.

Need a tailored proposal for your business?

Tell us your goal, budget, and timeline — we'll respond within one business day with a clear next step.